Privacy Policy

Last updated: 4 April 2026

1. Introduction

Recommended Tradesmen Ltd ("I", "me", or "my") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use my website or services.

2. Information I Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and address
• Project Details: Information about your property and the services you require
• Communication: Records of our correspondence via email, phone, or contact forms
• Website Usage: IP address, browser type, and pages visited (via cookies)

3. How I Use Your Information

We use your personal information to:

• Provide quotes and estimates for your projects
• Communicate with you about your enquiry or project
• Deliver the services you have requested
• Maintain records for legal and business purposes
• Improve my website and services

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract: To fulfil my obligations when you engage my services
• Legitimate Interests: To respond to enquiries and maintain business records
• Consent: Where you have explicitly agreed to specific uses

5. Data Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

• Trusted subcontractors who assist in delivering services (with your consent)
• Professional advisers such as accountants or insurers when necessary
• Legal authorities if required by law

6. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes secure storage of digital records and careful handling of paper documents.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. Typically, this means:

• Customer records: 7 years after completion of services (for tax purposes)
• Enquiry records: 2 years if no service is engaged
• Website analytics: 26 months

8. Your Rights

Under UK data protection law, you have the right to:

• Access the personal information We hold about you
• Request correction of inaccurate information
• Request erasure of your personal data (in certain circumstances)
• Object to processing of your personal data
• Request restriction of processing
• Request transfer of your data to another service provider

To exercise any of these rights, please contact me using the details below.

9. Cookies

My website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookies through your browser settings. For more information, please see my Cookie Policy.

10. Third-Party Links

My website may contain links to external websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before submitting any personal information.

11. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. Please check back periodically to stay informed about how we protect your information.

12. Contact Me

If you have any questions about this privacy policy or how we handle your personal data, please contact me:

13. Complaints

If you are unhappy with how we have handled your personal data, you have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. You can contact the ICO at www.ico.org.uk.